Our US client was expanding their outreach to clients outside the US – in Europe, Asia and Australia. While this was a great growth opportunity, it was not cost effective to provide services from the US by US employees.
India, with its pool of professional talent and available resources became a natural location for a virtual office. As expected, this created challenges for human resources management, compliance, administration and navigating complex regulatory environments
Before CCR was involved
It was practically impossible to manage the administrative tasks related to HR, payroll, recruiting, benefits administration and regulatory compliance etc. without registering an office in India. This would have required renting office space and administration staff and would not have been cost effective.
After CCR was involved
CCR Technologies provided the administration infrastructure for our clients to build their service offerings.
Talent Acquisition
Our services began with recruiting assistance in India. We assisted with developing a strategy, planning, and sourcing qualified talent, arranging interviews, and making offers.
Employees hired in this program are seconded to our partner organization. Their work is managed directly and exclusively by the partner organization. Employees may work from home or work from our office, where they have access to a dedicated workspace, business quality high-speed internet access, and meeting rooms to best support the business needs of our partner.
Employee Relations
The employees are made to feel part of an organization, supported by a technical support team, accounting team along with an HR manager who can answer any concerns related to payroll, tax queries and benefits.
A strong on-boarding process facilitated the newly hired employee to become productive quickly. Our employee handbook provides a clear overview of policies and procedures, mission, vision, and values statement, thus outlining the company’s culture.
Technical Support
Employees working offsite required certain critical technical support. Generally, they are provided with equipment which must be used exclusively for business purposes only. The equipment may require installation of monitoring, encryption, and security software tools.
CCR Technologies’ technical support team assisted with procuring the hardware (laptops and other equipment), prepping it with pre-installed software before it is delivered to the employee. The technical team managed the inventory, tracked warranties, assisted with breakdowns, and kept the stock updated.
Payroll Administration
As local payroll provider, we ensure timely payments while adhering to local tax compliances and deductions along with extensive and sometimes complicated legal and statutory mandates in India. All payroll-related questions are handled by our qualified accounting and HR team.
Employee Benefits
We extended benefits such as flexible leaves, holiday management including provident fund, gratuity, group accident insurance and health insurance reimbursement.
Travel & Visa Assistance
CCR Technologies team assisted with the visa process, which is very nuanced and varies from country by country. Often the visa process requires scheduling consulate visits for biometric scans and interviews, mailing of passports, etc. CCR Technologies coordinated all the required employer sponsorship information and took care of payment of fees, etc.
Value added to client over time
- CCR’s continuous engagement and partnership assisted the client to achieve the expansion in recruiting the resources as India has an extensive pool of talent and there are numerous candidates seeking global opportunities without having to migrate to other countries. They can now serve the clients at a global level.
- CCR Technologies, the provider of PEO services has been working towards bridging the global demand for qualified technical resources working from the home country, avoiding extensive time and costs of sponsorships and migration for the client and resources.
Are you looking for a secure web based platform?
Reach out for a bespoke solution.
Latest Blogs
